Privacy Policy

Welcome to WEBi.GE. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you use our platform.


1. Information We Collect

We collect various types of information in connection with the services we provide, including:

Personal Information:

  • For Business Owners: When you register to list your business, we collect information such as your name, business name, email address, phone number, business address, business category, website URL, and payment information
  • For All Users: Email address, name, phone number (if provided), and account credentials
  • Business Information: Details about listed businesses including descriptions, photos, operating hours, services offered, and contact information

Usage Data:

  • Information about your interactions with our platform, such as search queries, pages visited, listings viewed, and time spent on the platform
  • Device information including IP address, browser type, operating system, and device identifiers
  • Location data when you search for businesses in specific areas

Cookies and Tracking Technologies:

  • We use cookies and similar technologies to track your activity on our platform, remember your preferences, and improve your experience
  • Analytics cookies to understand how users interact with our platform

User-Generated Content:

  • Reviews, ratings, comments, and photos you post about businesses
  • Messages or inquiries sent through our platform

2. How We Use Your Information

We use the information we collect for various purposes, including:


Providing Services:

  • To create and manage your account
  • To display and manage business listings
  • To process payments and subscriptions
  • To connect customers with businesses
  • To enable search and discovery of businesses
  • To facilitate communication between users and businesses

Improving Our Platform:

  • To analyze usage patterns and improve functionality
  • To enhance user experience and platform features
  • To develop new services and features
  • To conduct research and analytics

Communication:

  • To send account-related notifications and updates
  • To respond to your inquiries and support requests
  • To send newsletters, promotional materials, and business updates (you can opt-out at any time)
  • To notify business owners of new reviews or customer inquiries

Security and Fraud Prevention:

  • To monitor and protect the security of our platform
  • To detect and prevent fraudulent listings or abusive behavior
  • To verify the authenticity of business listings
  • To enforce our Terms and Conditions

Legal Compliance:

  • To comply with Georgian laws and regulations
  • To respond to legal requests and prevent illegal activities

3. Sharing Your Information

We may share your information with third parties in the following circumstances:


Publicly Displayed Information:

  • Business listings, including business name, address, contact information, and descriptions, are publicly visible to all users
  • User reviews, ratings, and comments are publicly displayed

Service Providers:

  • Third-party service providers who perform services on our behalf, such as payment processing, hosting, data analysis, email delivery, and customer support
  • These providers are contractually obligated to protect your information and use it only for specified purposes

Business Owners:

  • When you contact a business through our platform, we share your contact information with that business to facilitate communication

Legal Requirements:

  • We may disclose your information if required by Georgian law or in response to valid legal requests by public authorities, courts, or law enforcement agencies
  • To protect our rights, property, or safety, or that of our users or the public

Business Transfers:

  • In the event of a merger, acquisition, reorganization, or sale of all or a portion of our assets, your information may be transferred as part of that transaction

With Your Consent:

  • We may share your information with third parties when you have given us explicit consent to do so

4. Data Security

We implement appropriate technical and organizational security measures to protect your information from unauthorized access, alteration, disclosure, or destruction, including:

  • Encryption of sensitive data during transmission
  • Secure servers and data storage
  • Access controls and authentication measures
  • Regular security assessments and updates

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.


5. Your Rights and Choices

You have the following rights regarding your personal information:


Access and Correction:

  • You can access and update your account information at any time through your account settings
  • You can request a copy of the personal information we hold about you

Deletion:

  • You can request deletion of your account and associated personal information
  • Please note that some information may be retained for legal or legitimate business purposes

Opt-Out:

  • You can opt-out of receiving promotional emails by clicking the "unsubscribe" link in our emails
  • You can disable cookies through your browser settings, though this may affect platform functionality

Review Management:

  • You can edit or delete reviews you have posted
  • Business owners can respond to reviews but cannot delete them

Data Portability:

  • You can request a copy of your data in a portable format

To exercise any of these rights, please contact us using the information provided below.


6. Cookies and Tracking

We use the following types of cookies:

  • Essential Cookies: Required for the platform to function properly
  • Analytics Cookies: Help us understand how users interact with our platform
  • Advertising Cookies: Used to deliver relevant advertisements (if applicable)
  • Preference Cookies: Remember your settings and preferences

You can control cookie preferences through your browser settings. Please note that disabling certain cookies may limit your ability to use some features of our platform.


7. Third-Party Links

Our platform may contain links to third-party websites or services that are not operated by WEBi.GE. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.


8. Children's Privacy

WEBi.GE is not intended for use by children under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected information from a child under 16, we will take steps to delete that information promptly.


9. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When you delete your account, we will remove or anonymize your personal information, except where retention is required by law or for legitimate business purposes.


10. International Data Transfers

Your information may be transferred to and processed in countries other than Georgia. We ensure that appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable data protection laws.


11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any significant changes by posting the updated policy on this page and updating the "Last Updated" date. Your continued use of WEBi.GE after any changes constitutes your acceptance of the updated Privacy Policy.